Terms of Use

LendingFree OOD · Credit intermediation platform · Last updated: June 2026 · The document is subject to final review by a practising lawyer admitted in Bulgaria before publication.

Translation notice: this is an English translation provided for convenience. The binding version is the Bulgarian text; in case of any discrepancy, the Bulgarian text prevails.

1. Definitions

• Platform / LendingFree — a B2B2C software environment for credit intermediation at [domain], operated by the Company.
• Company / we / us — LendingFree OOD, UIC [UIC], registered office [address].
• User / Partner — a credit intermediary, broker, agency or other person registered on the Platform in the course of their professional or commercial activity.
• End Client — the natural person (buyer/borrower) whose data is processed by the User.
• Broker Module — a component for managing the client flow and the commission pipeline.
• Legal Due Diligence (Legal Passport) — a component for an initial documentary review of real estate.
• Comparison Report — a generated document with bank mortgage offers.
• Personal GDPR link — a personalised URL through which the End Client enters their data.
• Financial Information — the information section explaining financial terms; it is not financial advice.
• Subscription Plan — the pricing tier of access chosen by the User.
• Services — all functionalities available under the Subscription Plan.

2. Company details (Art. 4(1) of the Electronic Commerce Act)

Name: LendingFree OOD  |  UIC: [UIC]  |  Registered office: [address, city]  |  Email: [email]  |  Phone: [phone]

Registration: Commercial Register at the Registry Agency  |  VAT status: [VAT No. or “not registered”]  |  Supervisory authorities: Consumer Protection Commission (consumer protection); Commission for Personal Data Protection (personal data).

3. Subject and scope of the service

3.1. LendingFree OOD provides a B2B technology platform with tools for credit intermediaries and brokers: client-flow management (Broker Module); comparison of bank offers (Comparison Report); documentary review of a property (Legal Due Diligence); and financial information explaining key terms.

3.2. LendingFree OOD is NOT and does not act as: a licensed lender or credit institution; a credit intermediary under the Consumer Credit for Immovable Property Act; an investment intermediary; a party to any credit or property transaction; a financial, legal or tax adviser; an insurance intermediary.

3.3. The Financial Information is of an exclusively informational and educational nature. It does not constitute a recommendation, offer or advice. The User must inform End Clients of this limitation.

3.4. Legal Due Diligence is a tool for an initial, supporting review. It does not replace legal advice from a licensed lawyer. The Company is not liable for legal consequences of decisions taken solely on the basis of Legal Due Diligence.

3.5. Access is subject to the chosen Subscription Plan. The Company provides different levels of functionality depending on the plan.

4. Registration and access

4.1. Registration is permitted only for persons lawfully carrying out the stated activity (credit intermediary, broker).

4.2. On registration the User provides: first and last name, company, email, phone and role. The User declares the accuracy of the data and undertakes to keep it up to date.

4.3. The User must safeguard their access credentials and is responsible for all actions taken through the account. If access is compromised, the User shall notify the Company immediately.

4.4. The Company may refuse registration or terminate access in case of: false data; breach of these Terms; abuse; an order of a competent authority.

4.5. The personal GDPR link is individual and non-transferable.

5. Rights and obligations of Users

5.1. The User has the right to: use all functionalities of the plan; receive technical support; provide feedback.

5.2. The User undertakes to: use the Platform lawfully and in good faith; process End Clients’ data only where there is a legal basis under the GDPR and in their capacity as an independent controller; hold and maintain the licences and registrations required for their activity; not grant access to the Platform or the GDPR link to unauthorised persons; inform End Clients of the limitations of the Financial Information and Legal Due Diligence.

5.3. The User must comply with the Measures Against Money Laundering Act and the Measures Against the Financing of Terrorism Act within their own activity. LendingFree OOD is not an obliged entity under the Measures Against Money Laundering Act.

6. Rights and obligations of the Company

6.1. The Company undertakes to: maintain the Platform with reasonable efforts; give notice of planned interruptions; process Users’ data in accordance with the Privacy Policy; not disclose their data except in the cases provided for.

6.2. The Company reserves the right to: modify or temporarily suspend functionalities with notice; terminate access in case of breach; add new modules.

6.3. The Company does not guarantee: uninterrupted access; the accuracy of interest-rate formation data (provided for information purposes); any specific business result.

7. Fees, subscription and payments

7.1. Access is in accordance with the Subscription Plan and the price list at [domain]/pricing.

7.2. Fees are payable in advance. Non-payment may lead to suspension of access after a notice of [X] days.

7.3. The Company may change the fees with [30] days’ notice. If the User disagrees, they may terminate the subscription before the change takes effect.

7.4. Prices exclude VAT unless expressly stated otherwise.

7.5. Refund policy: [to be completed — e.g. “On termination by the User, fees for the current period are not refunded; on termination by the Company through its fault — a pro rata amount for the unexpired period.”]

8. Intellectual property

8.1. All rights to the Platform — including software, design, databases, trademarks and content — are owned by LendingFree OOD or its licensors and are protected by the Bulgarian Copyright and Related Rights Act and applicable European law.

8.2. Upon registration the User receives a limited, non-transferable, non-sublicensable licence to use the Platform solely for the purposes of these Terms.

8.3. Copying, extracting (scraping) or reverse engineering the Platform without written consent is prohibited.

9. Personal data and GDPR

9.1. The processing of personal data is governed by the Privacy Policy, which forms an integral part of these Terms.

9.2. The User acts as an independent controller of their End Clients’ data. LendingFree OOD is not a processor in respect of that data, unless agreed in a separate agreement under Art. 28 GDPR.

9.3. In case of a GDPR breach by the User, LendingFree OOD is not liable for sanctions or third-party claims.

10. Limitation of liability

10.1. The Platform is provided “as is”, without warranties of continuity, fitness for a particular purpose or freedom from errors.

10.2. To the maximum extent permitted by law, LendingFree OOD is not liable for: loss of profit; indirect or consequential damage; damage from inaccurate Financial Information; actions of Users or third parties; interruptions due to force majeure.

10.3. The maximum liability may not exceed the total fees paid in the 12 months preceding the claim.

10.4. Mandatory limitations: nothing herein excludes liability for intent or gross negligence (Art. 94 of the Obligations and Contracts Act), or for death or personal injury.

11. Prohibited use

It is prohibited to use the Platform for: activities in breach of the anti-money-laundering and counter-terrorist-financing laws, the Consumer Credit for Immovable Property Act or other applicable law; entering false data; scraping and reverse engineering; distributing malicious code or spam; sharing the GDPR link with unauthorised persons; activities harming the Company’s reputation. In case of breach the Company may immediately suspend access and bring a claim.

12. Termination and suspension of access

12.1. By the User: by written notice to [email] or through the account, with [30] days’ notice.

12.2. By the Company: immediately in case of a material breach; after notice in case of non-payment; with reasonable notice if the business is discontinued.

12.3. Temporary suspension: in case of non-payment, suspected breach, an order of an authority or planned maintenance.

12.4. On termination the User must download their data within [30] days. After that the Company may delete it in accordance with the Privacy Policy.

13. Amendments to the Terms

13.1. Material amendments are communicated through an in-platform message and/or email with [14] days’ notice. Continued use constitutes acceptance.

13.2. The current version is available at [domain]/obshti-uslovia with its date of update.

14. Governing law and dispute resolution

14.1. Bulgarian law applies. In case of a dispute — written notice and an attempt at amicable settlement within [30] days.

14.2. Failing agreement — the competent Bulgarian court at the Company’s registered office, in [city].

14.3. These Terms concern an information society service under the Electronic Commerce Act. The Company is a provider of such a service and fulfils the obligations under that Act, including Art. 6 on commercial communications.

15. Final provisions

15.1. The invalidity of any individual clause does not affect the remaining clauses.

15.2. These Terms, together with the Privacy Policy and any subscription agreement, constitute the entire agreement for the use of the Platform.

15.3. The official language is Bulgarian. In case of a conflict with a translation, the Bulgarian text prevails.